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Usability 10 years later April 5, 2008

Posted by Robert Rich in Uncategorized.
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Richard Stevens of Southern Methodist University presented his paperUsability 10 Years Later: Are We Listening?

Stevens’ project involved looking at the extent to which the major mass media that also maintain a Web presence have used content usability principles.

Stevens talked in length about the use of mobile phones to read news stories.

“If I’m reading a news story on my mobile phone, it’s a very different experience,” Stevens said. “Especially if I’m trying to read a story while I’m trying to drive or catch the subway, it needs to be completely different.”

Stevens said the average New York Times story takes nine page jumps on a mobile phone, and about five and a half on a smart phone, and almost double that for a Washington Post story.

Whereas the goal in online news stories is to reduce the number of jump pages and increase the amount of text on the page, the objective is completely opposite on cellular phones, in order to keep users from having to scroll.

You can view Stevens’ presentation here.

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